Terms of service

Terms & Conditions – JP Customs

Last updated: August 2025

1. About Us

JP Customs is a trading name of James Plant, a UK-based business.

Business address:
Gibbet Farm
Tom Otters Lane
North Harby
Newark
Nottinghamshire
NG23 7EN
United Kingdom

Email: info@jpcustoms.shop

These Terms & Conditions apply to all orders placed through our website: jpcustoms.shop.

2. Orders

By placing an order with JP Customs, you confirm that:

You are at least 18 years old.
All information provided is accurate and complete.

All orders are subject to availability and confirmation of payment.

We reserve the right to cancel or refuse any order where:

Payment cannot be authorised
A product is unavailable
There has been a pricing or listing error

If an order is cancelled after payment has been taken, a full refund will be issued.

3. Pricing & Payment

All prices are listed in GBP (£).

Where applicable, VAT is included in the displayed price.

Shipping costs are calculated at checkout and shown before payment is completed.

We accept payment through secure third-party payment providers available at checkout.

4. Product Information

We aim to ensure all product descriptions, images, and specifications are accurate.

Some aftermarket vehicle parts may vary slightly in appearance depending on manufacturer batches or vehicle compatibility.

It is the customer’s responsibility to ensure compatibility with their vehicle before purchasing. If unsure, please contact us prior to ordering.

5. Delivery

Order processing and delivery timeframes are outlined in our Shipping Policy.

Delivery times are estimates and may occasionally be affected by courier delays or made-to-order production times.

We currently deliver within the UK, EU and US.

6. Returns & Refunds

Your rights to cancel and return goods are set out in our Refund & Returns Policy.

This includes your 14-day cooling-off period under UK consumer law.

Nothing in these Terms limits your statutory rights.

7. Limitation of Liability

JP Customs shall not be liable for any indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any rights you are entitled to under UK consumer law

8. Website Use

You agree not to misuse our website or attempt to interfere with its functionality, security, or operation.

All website content, including images and branding, remains the property of JP Customs and may not be reproduced without permission.

9. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

The latest version will always be available on this page.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions regarding these Terms: